Privacy Policy

Trust Wealth Base operates the website trust-wealth-base.com. We provide informational and educational content about basic financial concepts for older adults in Ecuador. Our registered contact address is C 1 NE - Francisco Dep. Icaza 630, 090306 Guayaquil. You may reach us at info@trust-wealth-base.com or by telephone at +59342566990.

This Privacy Policy applies to all pages and content published under the domain trust-wealth-base.com, including both the English (/en/) and Spanish (/es/) language versions of the site.

This policy is prepared in accordance with Ecuador's Ley Orgánica de Protección de Datos Personales (LOPDP), published in the Registro Oficial Suplemento No. 459 of 26 May 2021, and its implementing regulations. Where applicable, we also align our practices with internationally recognized data protection principles.

As a data controller, Trust Wealth Base is responsible for determining the purposes and means of processing any personal data collected through this website. We process personal data only on lawful bases as defined under the LOPDP, including the express consent of the data subject and the legitimate interest of responding to informational inquiries.

We collect personal data only when you voluntarily provide it through our contact form. The data collected through that form includes: your full name, email address, telephone number, and the content of your message. We also record whether you have accepted our Privacy Policy at the time of submission.

Additionally, our website may automatically collect certain technical data when you visit, including: your IP address, browser type and version, operating system, referring URL, pages visited, and time and date of access. This technical data is collected through standard server logs and, where applicable, analytics tools for which you have provided consent via our cookie consent panel.

We do not collect sensitive personal data such as health information, financial account numbers, national identification numbers, or biometric data through this website.

Personal data submitted through the contact form is used solely to respond to your inquiry about our educational programs. We do not use contact form submissions for marketing purposes, nor do we add your contact information to any mailing list without your explicit consent.

Technical and analytics data is used in aggregate form to understand how visitors navigate our website, which pages are most visited, and how we can improve the structure and accessibility of our content. This data is not linked to individual identities.

We do not use your personal data to make automated decisions that have legal or similarly significant effects on you.

Trust Wealth Base does not sell, rent, or trade your personal data to third parties. We do not share your personal information with advertisers, data brokers, or commercial partners.

We may share data with trusted service providers who assist us in operating our website, such as hosting providers and analytics platforms. These providers are contractually obligated to handle your data only according to our instructions and in compliance with applicable data protection law. They are not permitted to use your data for their own purposes.

We may disclose personal data if required to do so by a competent Ecuadorian authority or court, or where such disclosure is necessary to protect the legal rights of Trust Wealth Base.

Contact form submissions are retained for a period of up to 24 months from the date of submission, after which they are securely deleted. This retention period allows us to maintain a record of communications and to respond to any follow-up questions you may have.

Technical log data is retained for a maximum of 12 months. Analytics data in aggregate form may be retained for longer periods, as it does not contain identifying information.

Cookie consent preferences are stored as a browser cookie for a period of 12 months. After this period, you will be asked to confirm your preferences again.

Under Ecuador's Ley Orgánica de Protección de Datos Personales, you have the following rights with respect to your personal data:

• Right of access: You may request confirmation of whether we process your personal data and, if so, a copy of that data.
• Right of rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right of erasure: You may request deletion of your personal data where there is no longer a lawful basis for processing it.
• Right to restriction: You may request that we limit the processing of your data in certain circumstances.
• Right to portability: Where technically feasible, you may request that we provide your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interest.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at info@trust-wealth-base.com. We will respond within the timeframes established by the LOPDP.

Our website uses cookies and similar tracking technologies. A cookie is a small text file placed on your device when you visit a website. We use cookies for the following purposes: to ensure the website functions correctly (necessary cookies), to understand how visitors use the site (analytics cookies), and where consent is given, to show relevant content (marketing cookies).

You may manage your cookie preferences at any time through the cookie consent panel, which appears when you first visit the site. You may also control cookies through your browser settings. Note that disabling necessary cookies may affect the functionality of the website.

For full details of the cookies we use, please see our Cookie Policy.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS, which encrypts data in transit between your browser and our servers.

While we take reasonable precautions, no method of data transmission or storage is completely secure. We cannot guarantee absolute security of data transmitted over the internet.

This website is intended for adults, specifically older adults in Ecuador. We do not knowingly collect personal data from individuals under the age of 18. If you believe that a minor has submitted personal data through our website, please contact us at info@trust-wealth-base.com and we will take appropriate steps to delete that data.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acknowledgment of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: info@trust-wealth-base.com or by post at C 1 NE - Francisco Dep. Icaza 630, 090306 Guayaquil.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with Ecuador's supervisory authority, the Dirección Nacional de Registro de Datos Públicos (DINARDAP) or the competent authority designated under the LOPDP.